Contact Us

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Important notes:

• Put me on your SPAM filter “safe list” or you may not ever hear back from me!
• It's a good idea to include your "snail mail" address or phone number for evening contact so we can have an alternative means of contacting you.
• Include as much information on the make and model number of the unit. Go to Parts & Accessories for tips on ordering replacement parts, needles and cartridges, and accessories.
• If you are not sure of all the parts needed, it is best to order the Service Manual first (please so indicate and I will quote it).
• Include your state and zip code if you are looking for a service referral.
• Phonograph: Please indicate if you need the needle (or stylus) or the complete cartridge and needle assembly (or if you need help determining which you need).
• Please don't e-mail us from work unless you are certain that you will get our reply (Companies are increasingly tightening their "firewalls" to combat SPAM).
• Please don't send large e-mail attachments without first checking with us.
    
• Unless I am on vacation, I usually answer e-mails within 36 hours.